Customer responsibilities to the
contract:
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Customer agrees to pay all charges found in
the Service Order.
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Customer agrees to automatic renewal of
charges on a monthly or yearly basis unless cancellation is
received in writing according to the terms set forth in the
contract.
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Customer agrees to all additional charges
for services requested by customer that may occur during the
course of business above and beyond the original Service
Order.
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Customer agrees to adhere to the acceptable
use policies.
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Customer agrees not to use the services,
bandwidth and/or hardware provided by OKIHost Internet in
methods that violate local, state or Federal laws within the
United States of America.
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Customer agrees to the Arbitration agreement
set forth in the contract.
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Customer agrees to the Limitation of
Liability and Disclaimer of Warranties.
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Customer agrees to be bound by the laws of
the state of Massachusetts in all legal proceedings applicable
to the contract.
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Customer agrees to any and all other
information, amendments, clauses, and terms found in this
contract.
2. OKIHost Internet fulfillment and
responsibilities to the contract:
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OKIHost Internet will provide Internet
connectivity services (bandwidth) in accordance to the
Service Order.
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OKIHost Internet will provide hardware
specifications in accordance to the Service Order.
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OKIHost Internet will provide space in its
data centers to house the equipment.
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OKIHost Internet will provide technical
support services as specified by the Service Order.
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OKIHost Internet will provide IPs and DNS
services as specified in the Service Order.
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OKIHost Internet will install software
and/or configure hardware / software in accordance to the
Service Order.
3. AGE:
The Client certifies that he or she is at least 16
years of age.
Terms
of the contract
4. Service Order:
The Service Order shall initiate the provision of
services pursuant to this Agreement. The Service order shall
outline the hardware, bandwidth, IP's, technical support,
Software requirements, DNS, datacenter, and administrative and
billing information to the contract. The Service Order is a
binding agreement between the parties and replaces any other
agreements made between the parties.
5. IP Addresses:
OKIHost Internet will allow the use of IP addresses to
the customer for the length of the contract. These IP addresses
are the sole property of OKIHost Internet and will be retained
after service has ceased. OKIHost Internet does reserve the
right to change the customer IP address designation at any time.
6. Software License and Rights:
During the term of a Service Order, OKIHost Internet
grants Customer a non-transferable, nonexclusive license to use
the Software, in object code form only, for its internal needs,
to be used solely on the Hardware provided, and solely in
conjunction with the Services. Customer agrees that it will not,
directly or indirectly:
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copy the Software, except as is necessary to
install on Hardware and for internal, archival purposes. In
the event Customer makes any copies of the Software,
Customer shall reproduce all proprietary notices on such
copies.
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reverse engineer, decompile, disassemble,
modify or otherwise attempt to derive source code from the
Software.
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sell, lease, license, transfer, give
possession of, or sublicense the Software or the
documentation to others.
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write or develop any derivative or other
software programs, based, in whole or in part, upon the
Software or any Confidential Information.
8. SERVICE INTERRUPTIONS:
OKIHost Internet shall not be liable for failure or
delay in performing its obligations hereunder if such failure or
delay is due to circumstances beyond its reasonable control,
including, without limitation, acts of any governmental body,
war, insurrection, sabotage, embargo, fire, flood, strike or
other labor disturbance, interruption of or delay in
transportation, unavailability of interruption or delay in
telecommunications or third party services, failure of third
party software or inability to obtain raw materials, supplies,
or power used in or equipment needed for provision of the
Services. Customer understands and agrees that occasional
temporary interruptions of any Internet Services may occur as
normal events in the provision of the Internet Services. OKIHost
Internet agrees to exercise reasonable care to prevent such
occurrences; however, under no circumstances will OKIHost
Internet be held liable for any financial or other damages due
to such interruptions. In no event shall OKIHost Internet be
liable to Customer or any other person for any special,
incidental, consequential or punitive damages of any kind,
including, without limitation, refunds of fees, loss of profits,
loss of income or cost of replacement services.
9. ARBITRATION:
Any controversy or claim arising out of or relating to
this Agreement or the breach thereof will be settled by
arbitration in Boston, Massachusetts, before and in accordance
with the Commercial Arbitration Rules of the American
Arbitration Association. The award rendered in that arbitration
will be binding on the parties hereto, and judgment upon the
award can be entered by any court having jurisdiction thereof.
10. PRICING AND PAYMENT TERMS:
Payment
Terms
The full amount of the Initial Cost as reflected in the
Service Order, plus charges for the first billing period of
Services, are due and payable to OKIHost Internet upon the
acceptance of the Service Order. Thereafter, Customer will pay
in advance charges for each billing period. The recurring
billing date shall be the date that the account release
notification is e-mailed or faxed to the customer. For accounts
that are paid by credit card, Customer authorizes OKIHost
Internet and its agents to charge recurring billing on the
recurring billing date, until Customer gives written notice
otherwise to OKIHost Internet or until the expiration or
termination of a Service Order. Accounts that pay by check
(limited to U.S. bank checks) will be faxed and mailed an
invoice on the recurring billing date and payment is due
immediately. OKIHost Internet will impose a charge for any check
or other instrument which is returned for any reason by a
financial institution. OKIHost Internet reserves the right to
charge Customer any sales, use, excise, and ad valorem, gross
receipts, or any other tax or fees now or imposed, directly or
indirectly, by any governmental authority or agency with respect
to the Services.
12. Notices:
Any notice hereunder shall be in writing and shall be
given by registered, certified or Express mail, or reliable
overnight courier (such as FedEx)/ via electronic mail addressed
to the addresses in this Agreement, or by facsimile. Notice
shall be deemed to be given upon the earlier of actual receipt
or three (3) days after it has been sent, properly addressed and
with postage prepaid. Either party may change its address for
notice by means of notice to the other party given in accordance
with this Section.
13. Assignment:
Customer may not assign this Agreement, in whole or in
part, either voluntarily or by operation of law, and any attempt
to do so shall be void and a default of this Agreement.
14. Governing Law and Forum:
This Agreement shall be governed and interpreted
according to the internal laws of the State of Massachusetts,
excluding choice of law provisions. For all disputes arising out
of or related to this Agreement or Service Orders, the parties
irrevocably consent to the exclusive jurisdiction of the Courts
of Massachusetts. Customer's address for purposes of service of
process shall be the address designated for notices in this
Agreement. In connection with all actions in which OKIHost
Internet is awarded amounts due from Customer, OKIHost Internet
shall be awarded (either in that action or by way of a separate
action) its costs and expenses of litigation (including
reasonable attorneys' fees), through trial and appeal.
15. Advertising:
OKIHost Internet will never use a clients information unless
suggested and approved by the client for use in our testimonials
section
16. Indemnification:
Customer shall defend, indemnify, and hold harmless
OKIHost Internet from and against all liabilities, judgments,
claims, damages, settlements, expenses and costs (including
reasonable attorneys' fees and litigation expenses) arising out
of or relating to any breach of this Agreement or Service Orders
by Customer. Customer and OKIHost Internet will promptly notify
each other upon receipt of any third party claim or legal action
arising out of or relating to this Agreement or Service Orders.
17. LIMITATION OF LIABILITY:
OKIHost Internet liability (including, for purposes of
this paragraph only, any of it employees, agents, or
representatives), to Customer (either directly or as a third
party defendant in any action or proceeding) for any claim
arising out of or relating to this Agreement or Service Orders
or the provision of any Services under Service Orders
(including, without limitation maintenance and support) shall be
limited to the amount of fees paid by Customer to OKIHost
Internet under this Agreement within one year preceding the date
Customer contends its claim arose. In no event shall OKIHost
Internet be liable for any loss of data, loss of profits, cost
of cover, or any other special, incidental, consequential,
indirect or punitive damages, however caused and regardless of
theory of liability. This limitation will apply even if OKIHost
Internet has been advised of, or is aware of, the possibility of
such damages.
18. DISCLAIMER OF WARRANTIES:
OKIHost Internet specifically disclaims all
implied warranties, including but not limited to, the implied
warranties of merchantability and fitness for a particular
purpose. Except as otherwise provided in this Agreement, any
written materials by OKIHost Internet, or information on OKIHost
Internet web site, shall be for informational purposes only and,
whether delivered or disseminated before or after the date of
this Agreement, shall not create any express or implied
warranties, guaranty of performance, or contractual obligations.
OKIHost Internet retains the right to change any or all of the
above Policies, Guidelines, and Disclaimer without notification.
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